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We assessed AI maturity, redesigned delivery workflows, and established the foundations required for AI-assisted software engineering at scale.
As part of this effort, the company wanted to accelerate software delivery and improve engineering efficiency without significantly expanding its engineering team. Engineers began experimenting with AI-assisted development tools, while leadership explored agentic AI as a way to support activities across the software development lifecycle.
The early results were promising, but it was clear that AI adoption needed to fit the company’s existing delivery model, engineering practices, and modernization objectives rather than evolve through individual experimentation.
Data quality solutions company
USA
Implementation of AI-assisted workflows
The next step was to move from individual AI usage to organization-wide engineering practices.
However, before introducing AI into day-to-day engineering processes, the client needed an objective assessment of its engineering practices, organizational readiness, and the changes required to support
As a trusted engineering partner already supporting the client’s
To develop a realistic AI adoption strategy, we conducted a series of discovery workshops involving engineering, architecture, and delivery stakeholders. The objective was to identify where AI could deliver measurable value, what organizational and technical gaps needed to be addressed, and how adoption could be introduced without interrupting ongoing modernization efforts.
During the assessment, we reviewed platform architecture, delivery processes, engineering practices, and existing usage of AI-assisted development tools across the engineering team. We paid particular attention to how knowledge moved between within the team, where decisions were made, and where the gaps were largest.
Next, our findings were mapped against an established AI maturity model, which ranges from Level 1 (awareness and experimentation) to Level 5 (highly autonomous AI-driven delivery workflows).
The organization assessed at Level 1—AI activity was present but entirely informal, with engineers using AI tools in chat mode driven by individual curiosity rather than any shared organizational intent. This became a foundation for a phased roadmap: near-term improvements to reach a structured, governed baseline, and a longer-term path toward agentic development practices.
Engineering knowledge was distributed across repositories, documentation, and individual expertise. Requirements, architectural decisions, and implementation rationale were not consistently captured, making it difficult for both engineers and AI tools to access reliable context. Effective AI practices existed within individual teams but were not documented or shared. Some engineers had developed effective practices; others hadn’t. These practices were not yet documented or standardized, so successful approaches couldn’t become part of the broader engineering process. There was no AI governance framework. No shared guidelines for validating AI-generated outputs, defining acceptable use, managing security considerations, or determining where human sign-off remained mandatory. Existing delivery workflows weren’t built for agentic development. They lacked the defined responsibilities, approval gates, and repeatable handoffs that AI-assisted workflows require across multiple SDLC stages. The brownfield codebase amplified each of these issues. Legacy code, undocumented business logic, and incomplete technical documentation reduced AI effectiveness and increased the effort required to establish reliable engineering context. Based on these findings, we defined two roadmaps. The short-term roadmap targeted AI maturity Level 2: establishing governance, standardized workflows, and knowledge-sharing practices. The long-term roadmap outlined a path to Level 4, where AI agents participate across multiple delivery stages under structured human supervision.
We approached adoption as a transformation of the software delivery process, building the critical components needed for AI-assisted and eventually agentic development.
A key decision was not to adopt an existing agentic development framework off the shelf. In a brownfield environment, bolting a greenfield framework onto established processes would have created more friction than the adoption itself. Instead, we designed custom-built workflows fitted to the client’s specific Agile practices aiming to introduce AI incrementally.
We defined where AI-generated outputs could be used, which activities required human validation, and how responsibilities were distributed across product, architecture, and the engineering group. This effort gave the organization a controlled framework while preserving clear accountability.
We designed repeatable workflows integrated into the client’s existing Agile practices, spanning
We established recurring workshops for engineers to share practical experience, evaluate tools, and refine workflows based on real-world feedback to help build shared practices that could be transferred within the organization.
One of the core constraints of the brownfield environment was the absence of reliable, structured context—the information
To address this, we designed the architecture for a centralized engineering context repository built on a retrieval-augmented generation (RAG) approach. Rather than requiring agents to research context from scratch on each task, the repository serves as a structured knowledge base that agents query directly, pulling only what’s relevant to the task at hand.
The repository consolidates product requirements, architectural decisions, implementation history, technical contracts, user stories, and integration documentation into a unified, machine-readable structure. Hence, it becomes a single source of truth for both engineers and AI systems, directly reducing the gap between what agents know and what they need to produce reliable outputs.
The short-term roadmap has been largely completed. The organization now follows standardized AI-assisted workflows supported by governance and shared engineering practices. Because adoption was built into existing Agile processes rather than layered on top of them, platform modernization continued without interruption.
Leadership now has a clear roadmap with defined AI maturity targets, implementation priorities, and governance requirements for expanding AI-assisted and agentic software engineering.
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