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Enhanced ship property management system
Upgraded system for automating cruise ship workflows, increasing staff productivity, and improving passenger experience during a voyage.
Client and challenge
Our client is a supplier of the Shipboard Property Management System (SPMS), software designed for flexible management of cruise ship operations. Aiming to keep up with the market, the company decided to optimize the system since the existing version required major changes. The client approached EffectiveSoft with a request to assist in extending functionality and adding new features to the system.
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Client
SPMS supplier -
Domain
Logistics -
Service
Custom software development -
Solution
Windows app -
Technology
.NET, MS SQL Server
Solution
The SPMS we improved offers a broad functional coverage. Our team of dedicated engineers developed and integrated new modules into the system:
Check in
This module is designed to store information about passengers (passport details, birth date, nationality, address, etc.), cruise details and other data necessary for the voyage. It is also possible to add supplemental information about passengers, including their preferences, medical conditions, and more.
Safety
This module provides data on lifeboats, muster station checklists, and other details related to safety and rescue.
Cashbook
The module is designed to aggregate information about purchases made during the voyage that the passenger is to pay at the checkout.
Cruise/shipment data management
The module provides information on the movement of the ship (arrivals, stopovers, departures), the amount of goods carried, and the time of loading and unloading.
Inventory management
This module helps monitor the availability of goods on board and timely resupply the ship.
Result
The enhanced SPMS represents an all-encompassing software solution that streamlines cruise ship workflows. Our client was very satisfied with the result as the improved SPMS attracted a lot of new service suppliers, such as cruise lines, wholesalers, and tour operators. Given that success, EffectiveSoft was invited to continue the cooperation. The team keeps working on adding new features to the system and provides technical support.
See also:
Logistics Software Development
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