Maintenance and support by EffectiveSoft
Software maintenance and support is an essential part of software development lifecycle process, starting before development to ensure robust and profitable solutions. In EffectiveSoft Company all project documentation and development processes are controlled by QA department on every stage to release high quality and bug-free applications. All processes, documents and reports are developed and maintained in accordance with ISO standards.
This is a customer oriented approach, because it allows us to support, to modify and to enhance projects, created by EffectiveSoft company easily and with lower costs.
EffectiveSoft clients get a software support period, it varies from 3 month to one year; and it is basically included in standard development costs. We provide maintenance and support of both applications developed by EffectiveSoft and by 3rd parties.
Services we offer:
- It support and maintenance (2nd and 3rd line support)
- Solutions enhancement and technical improvement
- Quality Assurance services (bug fixing, software testing, monitoring)
- Release management and administration
- Monitoring of existing solutions
- IT consulting and engineering consulting services
- New functionality implementation
EffectiveSoft maintenance and support services are provided in compliance with ISO 9001:2000 international standards and possess high quality and effectiveness. We are flexible and adaptive to new business circumstances and our business processes always correspond to customer needs and requirements.