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Outsourcing Technical Support and Customer Support

EffectiveSoft provides a broad range of customer support and technical support services. The area of our expertise covers online customer support, product support, and customer support software development. Our customer support solutions are committed to serve the needs of your business and increase customer satisfaction and solve technical issues quickly.

Customer support services by EffectiveSoft

We offer support engineers for hire at your disposal for:

customer support
  • Product support and Customer Support Call Centers
  • Online ticket support
  • Helpdesk support services
  • Email, telephone and online support services
  • Chat Support and Inquiry Handlings

Support software development services:

  • Customization of existing support solutions
  • Integration of support functionality into created support systems
  • Helpdesk software development
  • Training guidelines development
  • Customer Service Support Software development
  • Many other types of support services by request

Manage customer service, track customer's issues and improve clients satisfaction with customer support services by EffectiveSoft. If you need outsourcing customer support services and professional technical support, contact our sales department.

Benefits you get:

  • Remote support centers at EffectiveSoft company
  • Multi-lingual support by our engineers who speak English, French, German, Spanish
  • Call-centers with trained and courteous staff are at your service
  • Transparently priced customer support services
  • Outsourcing technical support at affordable cost
  • Increased customer loyalty and satisfaction
CIO / IT-Manager of Arkitektkopia AB, Sweden /
5

We find the skills and expertise from EffectiveSoft really helpful. EffectiveSoft are able to handle any problem related to hardware or software issues; simply put, they are always ready to do extra work to support their customers whenever these issues arise.

The feedback of our customers on the usability of our web-based service is very good and we are now planning to make more of our digital services over the next years with EffectiveSoft.